INSIGHTS | Guruti Solutions

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9 Articles

Systems & Integration ×

From Smart Hotel to Smart Destination: Why Hospitality Transformation Must Connect Property Systems, Destination Intelligence and Operating Models

From Smart Hotel to Smart Destination: Why Hospitality Transformation Must Connect Property Systems, Destination Intelligence and Operating Models

A hotel can modernize its PMS, CRS, RMS, CRM, payments, distribution stack and reporting layer, and still operate inside a destination that remains fragmented. That is the paradox at the center of sma...

Business Transformation Hospitality Systems & Integration

Sep 24, 2026

Is Your Hotel Organization Ready for a PMS Transformation? 15 Executive Questions Before You Commit

Yuri Hidalgo Alonso

Is Your Hotel Organization Ready for a PMS Transformation? 15 Executive Questions Before You Commit

Selecting a property management system can feel like the decisive moment in a hotel technology transformation. It is not. The more consequential decision is whether the organization is ready to redesi...

Business Transformation Hospitality Systems & Integration

Sep 16, 2026

The Functional Exposure Gap: Why Task Counts Underestimate the Real Weight of Transformation Work

Yuri Hidalgo Alonso

The Functional Exposure Gap: Why Task Counts Underestimate the Real Weight of Transformation Work

Ten tasks do not equal ten units of work. A transformation plan may assign ten tasks to a solution architect and ten to a functional lead. The workload appears balanced. The dashboard is green. The re...

Business Transformation Systems & Integration

Sep 10, 2026

Who Should Own Post-Acquisition Integration After the Deal Closes?

Yuri Hidalgo Alonso

Who Should Own Post-Acquisition Integration After the Deal Closes?

Closing the deal changes ownership. It does not automatically create one company. Post-acquisition integration requires leadership across the operating model, governance, processes, systems, data, peo...

Systems & Integration

Aug 7, 2026

Who Should Lead the Business Side of an ERP Transformation?

Yuri Hidalgo Alonso

Who Should Lead the Business Side of an ERP Transformation?

ERP implementation needs strong platform expertise. ERP transformation also needs clear business-side ownership, across the operating model, requirements, processes, data, key users, governance, readi...

Business Transformation Systems & Integration

Jul 17, 2026

Beyond RevPAR: Why Hotels Need a Lifetime Experience Value Operating Model

Yuri Hidalgo Alonso

Beyond RevPAR: Why Hotels Need a Lifetime Experience Value Operating Model

RevPAR is not obsolete. It is incomplete for the relationship hotels are now trying to build. Revenue per available room remains one of hospitality’s most useful measures of inventory performance. It ...

Hospitality Systems & Integration

Jul 22, 2025

Hospitality XaaS: How to Scale Value Beyond the Room

Yuri Hidalgo Alonso

Hospitality XaaS: How to Scale Value Beyond the Room

Hospitality has traditionally scaled by adding physical capacity. XaaS asks a different question: what value could scale without adding another room? The room remains essential. So do the property, th...

Hospitality Systems & Integration

Jul 15, 2025

The Connected Hotel Technology Stack: Designing Integration Around Operating Decisions

Yuri Hidalgo Alonso

The Connected Hotel Technology Stack: Designing Integration Around Operating Decisions

A connected hotel is not a hotel with many integrations. It is a hotel where information reaches the right decision, in the right context, with clear ownership. Hospitality technology portfolios have ...

Hospitality Systems & Integration

Sep 12, 2024

Hotel Maintenance Transformation: Building a CMMS Operating Model Beyond Work Orders

Yuri Hidalgo Alonso

Hotel Maintenance Transformation: Building a CMMS Operating Model Beyond Work Orders

A hotel does not need another digital work-order inbox. It needs a maintenance operating model. When maintenance is managed through calls, paper notes, messaging groups and individual memory, a CMMS c...

Hospitality Systems & Integration

Jun 26, 2024